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STS Team

Sapphire Technical Solutions has been in business since April of 2005. We have defined our success by achieving the highest level of customer satisfaction.

Please meet our team below. We look forward to working with you!

The Sapphire Team

Michael Piscitelli

Michael Piscitelli

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The company's owner, Michael Piscitelli, is an Electronics Engineer with a Master's Degree in Computer Science. Michael has been working in the automotive and aerospace industry for 18 years, developing electronics and software systems for many of the key automotive and aerospace lighting companies domestically and abroad. As the sponsor of the SAE (Society of Automotive Engineering) J1330 Photometric Laboratory Accuracy Document and an active member of many SAE J-documents committees and task forces, he is committed to the progress of technology in the photometric industry.

Ron Wathan

Ron Wathan

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Ron Wathan is our Lab Manager and brings a wealth of experience to Sapphire Technical Solutions. Before coming to STS, Ron worked for 27 years in the automotive lighting industry. His main responsibilities are performing equipment and light source calibrations, product testing, acquiring and maintaining laboratory accreditations, and assisting with the design, development, and implementation of test systems.

Ron’s interests outside the office include horses and hunting. He and his wife Sharon enjoy attending NASCAR races and many other sporting events when the opportunity presents itself. At the top of Ron’s list of hobbies is his woodworking. The Piscitelli children can attest to his skill building rocking horses! He has spent his free time for the last three years remodeling his now beautiful home. With all these activities, he and his wife still find time to visit friends and family in Illinois and enjoy grandkids.

Cindy McGuffin

Cindy McGuffin

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Cindy joined the STS team in January 2009. She is originally from Southern West Virginia, but has lived in the Charlotte area for 19 years. She has a BS/BA from West Virginia University and obtained her CPA certificates from West Virginia and North Carolina. While she does have public accounting experience, the majority of her business background is in managing a small business.

Cindy has a son in elementary school, stepdaughter in high school and a stepson in college. Some of her other interests are scrapbooking, as well as Cubscouts and Church activities. She and her husband enjoy the opportunities and activities available in the Charlotte area, as well as keeping up with their children's many activities.

Bob Rogers

Bob Rogers

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Bob Rogers is our Account Manager / Project Manager with 25 years of experience in automotive testing. Bob recently move to NC from MI, where he spent 16 years in Eaton Corporation and approximately 7 years as General Manager / Operations Manager at Metropolitan Detroit Independent Testing Labs.

Bob is an avid golfer, frequently plays squash and enjoys bike riding. Bob, his wife Stephanie and their 2 dogs (Sami – a 10-year-old cocker spaniel and Snickers – a 6 month old Boykin Springer Spaniel are settling in nicely in their new home in Charlotte, NC. (especially during the winter months).

Randy Byers

Randy Byers

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Randy Byers is one of our Programmers and also serves as our Webmaster. Prior to joining STS, Randy spent about 10 years programming and testing database software for a major software company. He spends most of his time working on our Beam Scale product.

Randy and his wife grew up in Connecticut but have been in North Carolina since 1997. They have a son in elementary school and all enjoy playing tennis whenever they are able.

Bailey Dunmire

Bailey Dunmire

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Bailey joined the STS team in 2014 as an Office Supervisor. She is a Charlotte native and has a BA from the University of North Carolina at Charlotte. Bailey has over 20 years of management and customer service experience. Bailey and her husband have 2 school-aged daughters, 3 dogs and a cat (because they are family too.) She enjoys her volunteer position as a Girl Scout Leader. She also enjoys crafts and DIY projects in her spare time.

Ben Hulcher

Ben Hulcher

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Ben Hulcher is our Mechanical Engineer and joined the Sapphire Team in August, 2015 and is a recent graduate of UNC Charlotte. He is orignally from Winston- Salem, NC and enjoys fly fishing and racing.